It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. KB17877 How to start a smartphone BlackBerry in Mode safe.I recommend that you try to start safe mode: I Torch 9860 and facing a serious problem is the touchscreen always due to a malfunction "a little bit of work and some does not" all keys work well, I removed the protector of screen touch and connected my phone to my PC via USB and updated its software via BlackBerry Desktop Software and the problem still exists. Smartphones from blackBerry Torch 9860 to the touch of the screen does not
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