![]() Last week, the Wall Street Journal reported Facebook researchers found inflammatory content coincided with communal riots in 2020 that killed 53 people in New Delhi. ![]() As a result, it is also the epicenter of the company’s problems with hate speech. India is Facebook’s largest market by users, and it remains one of its fastest growing markets. ![]() These failures also strengthen hard-line political parties for which divisive rhetoric is politically expedient, including India’s ruling Bharatiya Janata Party (BJP). It often fails to remove inflammatory content, which has mobilized mobs and provoked deadly violence. But the company has not built the capacity to thoroughly monitor hate speech in South Asian languages. ![]() In many South Asian countries, Facebook is the most used social network. Religious intolerance, powerful hate groups, and rapid internet penetration have created a perfect storm for the dissemination of hate speech throughout the region and in India in particular. But Facebook has also failed in South Asia-and in more dangerous ways with even higher costs than in the West. ![]() Parliament committee, much debate has centered around the impact of Facebook’s policies in the West. Facebook documents recently leaked by company whistleblower Frances Haugen detail the social media giant’s long-standing failure to curb hate speech. ![]()
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